Legal
Legal Information
Continental Gourmet Store Policies
Refund & Cancellation Policy
1. Cancellation
You may cancel your order at any time before it is marked as "Out for Delivery". Since we operate on a Cash on Delivery model, no pre-payment refunds are applicable.
2. Quality Issues & Returns
Due to the perishable nature of our products (exotic vegetables, gourmet groceries), we request you to inspect your items at the time of delivery.
If you find any item defective, damaged, or incorrect, please inform the delivery executive immediately and return the specific item. We will adjust your COD amount accordingly.
3. Post-Delivery
Once products are accepted and paid for, returns are generally not accepted due to hygiene and perishability concerns. Exceptional cases will be reviewed by management on a case-by-case basis.
4. Contact
For any issues with your order, please contact us immediately at +91 7415514100.